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Our Clients

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Customer
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Frequently Asked Questions

What your process to get started?

Here’s a step-by-step summary.

  1. Sign Up Online: After signing up online, you’ll immediately access your dashboard with our Onboarding Instructions.

  2. Order Processing: We’ll process your order promptly and begin work within 24 hours.

  3. Research and Creation: After conducting thorough research on your business and industry, we’ll craft your first week of social media posts.

  4. Preview and Feedback: Our proofreaders will polish the posts, and we’ll email you a preview. You can request revisions or approve the posts.

  5. Initial Timeline: Initially, this process may take up to 7-10 business days.

  6. Streamlined Process: Over time, it becomes quicker and more efficient, continually improving.
How can social media management services save me time?

By automating tasks like content scheduling, reporting, and monitoring, as well as providing efficient tools for engagement and collaboration, our services can save you over 20 hours a week. This allows you to focus on other important aspects of your business.

Which social media platforms do you manage?

We manage a variety of platforms including Facebook, Instagram, LinkedIn, Pinterest, and TikTok. Our services can be tailored to your specific needs and target audience.

 

How do you create content for my business?

Our team works closely with you to understand your brand, audience, and goals. We create custom content that aligns with your brand voice and strategy. We also use content calendars to ensure timely and consistent posting.

 

What tools do you use for social media management?

We use industry-leading tools like Meta business suite, Hootsuite, Buffer, Sprout Social, Photoshop XD and Canva, among others, to manage and optimize your social media presence effectively.

 

Can you help with social media advertising?

Yes, we offer comprehensive social media advertising services. We create, manage, and optimize ad campaigns on platforms like Facebook, Instagram available at large package, to help you reach your target audience and achieve your business goals.

 

Do you offer customer support?

Yes, we offer dedicated customer support to address any questions or concerns you may have. Our team is available to assist you from 9 AM to 9 PM AEST with any issues and to ensure your social media strategy is successful.

 

What is the cost of your social media management services?

Our pricing varies based on the scope and complexity of the services you require. Please contact us for a customized quote tailored to your specific needs and budget.

 

How often will I receive updates on my social media performance?

We provide regular updates and detailed monthly reports on your social media performance. Additionally, you will have access to real-time analytics through our management tools.

 

What is the minimum commitment period for your services?

Our service plans are flexible to accommodate your needs with no contract and cancel anytime.

 

Contact Us For More Info

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